Contacting Nion

Enquiries:
Sales:
Service:
Telephone:	+1  or +1
Fax:	+1
Address:	11511 NE 118th St. Kirkland, WA 98034 USA Map (in new window)

Service and Support

To request service, please email us or use the "Contact Nion" button on the User PC control bar (upper-right corner). These email addresses are monitored by several Nion personnel to help ensure your message is reviewed promptly.

• If you need help with Swift installation or configuration: email
• Otherwise, email

For immediate support with your microscope, please call us using either of the phone numbers above.

Phone menu:

When your call is answered, you may either immediately dial the extension you need (if known), or use the menu system to call all relevant extensions simultaneously. These are the menu options available:

• 1. Service (sub-menu)
  • 1. Calling back during remote operation
  • 2. Operation assistance
  • 3. Hardware problems
  • 4. Software failures
  • 5. Other
• 2. Accounts and administration
• 3. Production and design
• 0. All other enquiries